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Welcome to the Supplier
Quality Documents page
Quality expectations for Navistar suppliers include:
- Achievement of stated quality requirements.
- Rapid response to quality issues and containment within 24 hours.
- Robust problem solving and resolution.
- Commitment to Navistar Change Management policy.
- On-time delivery to meet schedule requirements.
- Continuous improvement in product, process, and service.
- Use of Advanced Product Quality Planning (APQP) process for new products, or changes to existing products.
Supplier Quality Documents:
Navistar suppliers are expected to use
the documents listed herein effective November 1, 2012
and previous versions of Navistar documents must be
discontinued. All questions regarding the content
can be directed to
ISQ@navistar.com.
Learning Modules:
Learning modules for the Navistar Supplier Quality Requirements are available upon request at
navistareducation.com. Navistar
suppliers are expected to review the training modules. These learning
modules are available for all suppliers free of charge.
Learning module for CVS10 will be available the week of September 16th
Ship Holds:
All Suppliers who have a ship hold incident may be automatically placed on Navistar’s Quality Top Focus (QTF) performance status requiring a deep dive into product and process controls, and a mandatory pass thru characteristic (PTC) workshop held at the offending supplier location.
TRATON eQ2 System:
- What is eQ2?
eQ2 is a web-based system which connects external suppliers to Navistar.
The system supports the handling of supplier nonconformances (8Ds), the production part approval process (PPAPs), & other downstream processes.
-Key Upcoming Dates:
o ePPAP Module launch date:
Effective November 1st, 2024, all new Production Part Approval Process (PPAP) submissions will be handled exclusively through the eQ2 system (excluding GM or Defense parts).
o ePPAP Module Supplier Training:
Navistar suppliers are required to attend one of the upcoming ePPAP Module Implementation Training Sessions below. Links to each of the Teams Live Event are available – please reserve this time on your calendars.
1. Tuesday, September 17, 2024: 8:00 AM - 9:30 AM CST
2. Wednesday, September 18, 2024: 1:00 PM - 2:30 PM CST
3. Thursday, September 19, 2024: 6:00 PM - 7:30 PM CST
For more details on the information covered during these sessions please refer to: ePPAP Module Implementation Training for Navistar Suppliers .
For more information regarding the launch of the new TRATON eQ2 System at Navistar, please review: English - Supplier Quality eQ2 Introduction letter and Administrator Request.
For more information regarding eQ2, please contact: eQ2support@navistar.com.
| DocumentNumber | DocumentName | Rev | Publication |
| CVS10 | Commercial Vehicle Standard 10
| A | August 12, 2024 |
| | Formel Q
| 6th edition | September 06, 2024 |
| | Return Material Authorization Communication
| | February 3, 2014 |
| ISQ-001-QM | Navistar Supplier Quality Requirements | K | November 21, 2022 |
| ISQ-002-FO | Phased PSW Form | K | June 16, 2022 |
| ISQ-003-FO | SREA - Supplier Request for Engineering Approval with Checklist | K | February 07, 2024 |
| ISQ-005-FO | Navistar APQP Workbook
| D | February 21, 2022 |
| ISQ-006-FO | DCPA - Dynamic Control Plan Audit | D | July 30, 2020 |
| ISQ-007-FO | Vehicle Material Deviation Form
| B | June 06, 2024 |
| ISQ-008-FO | Run at Rate Form | A | March 13, 2013 |
| ISQ-010-FO | Capacity Verification Form | C | March 13, 2014 |
| ISQ-011-FO | Design Verification Plan and Report Template | C | March 07, 2024 |
| ISQ-014-FO | Supplier Quotation Feasibility Commitment Form
| A | November 1, 2013 |
| ISQ-016-FO | Tier Pass-Through Assessment and Weak Detection Matrix
| C | October 15, 2020 |
| ISQ -018-FO | Navistar Shutdown Startup Process Questions
| A | May 4, 2015 |
| NA | Accessing the Supplier Quality Training Portal
| 1.0 | April 22, 2022 |
| ISQ-011-PR | Restricted Substance Reporting Procedures
| B | September 28, 2018 |
| MPAPS B-50 | Restricted Chemical Substances
| 22-05 | May, 2022 |
| ISQ-005-A-FO | Sub Supplier Program Status Matrix
| A | March 24, 2021 |
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