International Supplier

	SUPPLIER USER GUIDELINES & SUPPORT

	Please note the interface for suppliers is called ESL.

	STEP 1. Supplier Onboarding

	STEP 2. Supplier Login

	STEP 3. Supplier Guidelines

Support Europe	Support Americas

Volkswagen Group Service	VW de Mexico
Service Time Monday to Friday 8:00AM to 6:00PM (CET)	Service Time Monday to Friday 8:00AM to 6:00PM (local)
Contact Phone: +49 5361 - 9 - 33099 Email: b2bteam@vwgroupsupply.com	Contact Phone: +52 222 - 230 - 9386 or toll free in the US 833-44-VWSIT (833-448-9748) Email: b2bteam-amerika@vwgroupsupply.com

Support Asia - India	Support Asia - China
VW India Pvt.	Volkswagen Chine
Service Time Monday to Friday 7:00AM to 5:30PM (+3.5 hrs to CET in summer / +4.5 hrs to CET in winter)	Service Time Monday to Friday between 9:30AM and 7:30PM (+6 hrs to CET in summer / +7 hrs to CET in winter)
Contact Phone: +91 2135 66 9300 / 71 9300 Email: b2bteam-asia@vwgroupsupply.com	Contact Phone: +86 10-6531-5910 Email: b2bteam-asia@vwgroupsupply.com

Additional Support Information

https://www.vwgroupsupply.com/one-kbp-pub/en/kbp_public/support/support.html